Your Rights

please take time to read the terms and conditions governing your purchase

shipping of orders is usually in a 3-10day time slot as some items may be made to order, for UK shipping we use
either royal mail or hermes. for international shipping we use either royal mail or hermes, international shipping usually takes about 7 to 10 days to arrive, however it can take up to 30 days, the length of shipping time is beyond our control.

under the consumer contract regulations you have 14 days to cancel your order under the cooling off period
if you wish to cancel an order just email us or use the contact us portion of this website

your order is covered by the current online selling regulations. you can return your item within 30 days of purchase for a full refund, this also includes a refund on the cost of your return postage. (even if the item has been used).
any item you purchase (unless a consumable item) is covered by a 1 year guarantee against defect/s
if you wish to return an item please contact us at either or at our postal address of; Daegrad Tools, 327 Coleford road, Darnall, Sheffield, S9 5NF

once we have received the returned item we usually make repayments within 48 hours 
the repayment of your return postage will be made as a separate payment.